by Marthan | Oct 30, 2017 | LS Nav, LS Retail
Many retailers realized the hard way that their e-commerce systems were not ready for the heavy holiday shopping traffic. From delivering the wrong items, to cancelling order due to stockouts, to making returns difficult even in the case of damaged items, the holiday...
by Carmen Padilla | Oct 26, 2017 | LS Nav, LS Retail, LSONE
Casi 50 por ciento de los consumidores cambiaron a otra marca como consecuencia de personal, grosero, insensible o inútil, informa una encuesta de NewVoiceMedia. El pobre servicio que se da al cliente repercute en pérdida de negocios por $ 62 mil millones cada año,...
by Marthan | Jul 3, 2017 | LS Retail
Electronics retail is fiercely competitive. Customers expect the latest products at low prices, with fast and convenient delivery and returns. Retailers that can combine low margins with high levels of service will succeed. But poor replenishment can undermine those...
by Marthan | Ene 9, 2017 | LS Retail
A good Point of Sale (POS) system is a key tool for retailers to increase sales, keep an overview of stock and provide high-quality customer service. It can, however, be difficult for non-tech savvy retailers to know which POS system they should invest in. In the past...
by Marthan | Ene 4, 2017 | LS Retail
Perhaps you are one of those retailers who frowns when people enter their store looking for stuff to buy. Maybe you find customers touching all the nice stuff in your shop rude. And let’s not even talk of those troublesome people who want to take your stuff home with...
