by Marthan | Ago 28, 2017 | LS Retail
You know all about how “informed” and “knowledgeable” and “demanding” consumers are these days. Gone are the days when people would go to a store, completely unaware of the products available, and rely on the stores associates’ knowledge and advice to select an item....
by Marthan | May 22, 2017 | LS Retail
Loyalty programs can be an effective way to reward regular customers, drive repeat business and deliver great customer service. However, not all plans hit the mark. A badly designed loyalty strategy can become a money pit for companies, bringing in more costs than...
