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¿Cuándo es el momento adecuado para implementar una herramienta de Business Intelligence?

¿Cuándo es el momento adecuado para implementar una herramienta de Business Intelligence?

by Carmen Padilla | Oct 31, 2017 | LS Nav, LS Retail, LSONE

“Los datos están salvando a la industria minorista”, afirmaba un titular en  Business Insider hace unos años. De hecho, los datos se han convertido en un elemento fundamental para operar un negocio minorista: se necesita una gran cantidad de información...
The mistakes that will lose you customers this holiday season – and how you can fix them

The mistakes that will lose you customers this holiday season – and how you can fix them

by Marthan | Oct 30, 2017 | LS Nav, LS Retail

Many retailers realized the hard way that their e-commerce systems were not ready for the heavy holiday shopping traffic. From delivering the wrong items, to cancelling order due to stockouts, to making returns difficult even in the case of damaged items, the holiday...
3 historias de terror sobre servicio al cliente verdaderamente espeluznantes!

3 historias de terror sobre servicio al cliente verdaderamente espeluznantes!

by Carmen Padilla | Oct 26, 2017 | LS Nav, LS Retail, LSONE

Casi 50 por ciento de los consumidores cambiaron a otra marca como consecuencia de personal, grosero, insensible o inútil, informa una encuesta de NewVoiceMedia. El pobre servicio que se da al cliente repercute en pérdida de negocios por $ 62 mil millones cada año,...
3 reasons why a localized database is key for your retail brand’s market expansion

3 reasons why a localized database is key for your retail brand’s market expansion

by Marthan | Sep 19, 2017 | LS Nav, LS Retail

In order to stay ahead of the competition and boost growth, retailers must keep on expanding and conquering new markets. Money is cheap at the moment, and this has an impact on the steady increase of cross-border transactions, supporting retailers who want...
Lessons learned from doing a large Point Of Sale implementation

Lessons learned from doing a large Point Of Sale implementation

by Marthan | Ago 21, 2017 | LS Retail

A large-scale POS system implementation is a complex and interdisciplinary venture, and one that requires a significant level of soft skills. It is not only about the technical knowledge of POS software and hardware, their integration into existing systems and...
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