by Marthan | Ene 30, 2017 | LS Retail
The retail world is moving fast. Players who want to survive and prosper must learn how to adapt to the changes and use them in their favor. Here are the 5 most monumental shifts facing retailers today – and our tips on how to stay atop the market. 1. Shoppers are as...
by Marthan | Ene 23, 2017 | LS Retail
The number one reason customers do not return to retail stores is bad service, says Retail Doctor Bob Phibbs. And yet, most retailers appear unaware that they are disappointing their customers: an oft-quoted study by James Allen et al. revealed that 80 percent of...
by Marthan | Ene 17, 2017 | LS Nav, LS Retail
An average customer journey today may include three, four five channels – and counting. Most people don’t even think about channels anymore: they just see your brand, no matter whether they look at your products and communicate with you in your store, on your...
by Marthan | Ene 9, 2017 | LS Retail
A good Point of Sale (POS) system is a key tool for retailers to increase sales, keep an overview of stock and provide high-quality customer service. It can, however, be difficult for non-tech savvy retailers to know which POS system they should invest in. In the past...
by Marthan | Ene 4, 2017 | LS Retail
Perhaps you are one of those retailers who frowns when people enter their store looking for stuff to buy. Maybe you find customers touching all the nice stuff in your shop rude. And let’s not even talk of those troublesome people who want to take your stuff home with...
by Marthan | Dic 26, 2016 | LS Retail
Charity retail is a big business in UK. There are about 10,000 charity stores in the country selling a large variety of items including ladies’, men’s and children’s clothing, books, toys, ornaments, kitchenware, DVD, music, computer games, furnishings and...
by Marthan | Dic 14, 2016 | LS Retail
The holiday shopping season can be a mixed bag for retailers. On the one hand, it’s a great time for selling; on the other hand, peak sale times can mean problems. When you put together crowds in search of a good deal and great bargains, the result often is less than...
by Marthan | Dic 5, 2016 | LS Nav
According to the 2016 UPS research Pulse of the Online Shopper, 38 percent of all purchases now come from cross-channel shoppers, that is consumers who shop both in-store and in at least one online channel. Although these shoppers are still a minority, retailers...
by Marthan | Nov 28, 2016 | LS Retail
The upcoming holiday season promises to be big. A stronger job market and higher wages have led to a good retail season this year; these two factors are expected to positively impact holiday sales too, according to the National Retail Foundation (NRF). Amazon plans to...
by Marthan | Nov 22, 2016 | LS Retail
Germans are very accurate. At least this is what is Germans frequently hear from people of other nationalities. But is this indeed true? In German business schools we are taught that stocktaking can be done by counting, measuring, weighing and estimating. Which always...
